Through alignments with international software vendors such as Microsoft and Apple Integrated Voice & Data has the ability to support multiple platforms which are often used in a business environment.
Our goal is to provide a consistent reliable service each and every time we are involved in working with your systems.
Downtime can cost companies thousands, even millions, of dollars each year. Databases can fail, servers can die and networks can crash for a variety of reasons. But one of the most common reasons for failure is a simple lack of proactive maintenance by knowledgeable technicians. It is often hard to focus on being proactive. More often than not, problems don't get focused on until they have already affected the company's bottom line.
IVD support plans are focused on one thing - keeping your IT investment running at peak efficiency and at maximum security and without fail through Preventative Maintenance.
IVD service agreements provide huge cost savings to on-site technical support while leveraging your IT investment. Our support plan clients receive priority service & support in a managed network environment.
Each agreement comes with 2 types of dedicated monthly support:
Preventative maintenance ensures your computing infrastructure stays in the best possible condition. A scheduled maintenance checklist is completed on-site each week ensuring your servers, workstations and backups are running at their optimal level.
‘Safety Net' support ensures that in an emergency IVD will have your systems back up and running in the fastest possible time. This means IVD is there for your business around the clock with guaranteed two hour arrival times .
At a small weekly expense, you can rest assured you will receive the best possible support, with the highest level of commitment.
For more information on designing a support plan to suit your business please contact us.
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